8. Modern information. The rapid evolution of computer technology has made possible collection, storage, retrieval, and manipulation new information a scale never before imaginable. This powerful dented tech has provided the means for an unprecedented and of level of control of during manufacture products and processes the customer. services even after they have reached And the new and of improving m made available to and management far more useful, accurate, timely, predictive information upon which to base the decisions that guide the future of a business.