This book is intended to provide teachers of students in the hotel industry with materials
and lesson plans that can be utilized in the class room. Most of the lessons are function
based and contain common expressions for various functions that are likely to be
encountered in the hotel industry. Sample dialogues are also included that students may
use as models. In addition, the lessons include role play activities so students can
practice using the language in situations they are likely to encounter when on the job.
Games, discussion topics, and other activities and exercises are included to provide the
students with more opportunities to practice and use the language in the context of
specific module topics.