Many thanks for your email and the below update.
We will go out to the cnee for approval and revert with instructions as soon as possible.
Please can you advise why we are only now being informed that orders 81431 (237834) and 81433 (237836) are ready to ship when they were loaded in Early April?
Had we been advised of this at the time the cnee would have been able to avoid paying the GRI.
Is this information correct or are they ready for loading in May?
Please ensure that going forward any new orders and order readiness dates are passed on to Neptune as soon as you are aware.