customer seeking health services each person in the process is also serving the needs of more immediate customers.
Product selection. In any health logistics system, health programs must select products. In a health logistics system, a national formulary and therapeutics committee, pharmaceutical board, board of physicians, or other government-appointed group may be responsible for product selection. Most countries have developed essential medicine lists patterned on the World Health Organization (WHO) Model List. Products selected for use will impact the logistics system, so the logistics requirements must be considered during the product selection.