The challenge for leaders goes beyond having strengths in all three kinds of focus. The key is finding qalance, and using the right one at the right time. The well-focused leader balances the data streams each offers, weaving these strands into seamless action. Putting to gether data on attention with that on emotional intelligence and per formance, this triple focus emerges as a hidden driver of excellence.
FINDING THE RIGHT BALANCE
Take any working group and ask the members, "Who is the leader?" and they'll be likely to name whoever has the fitting job title.
Now ask them, "Who is the most influential person in your group?" The answer to that identifies the informal leader, and tells you how that group actually operates.
These informal leaders are more self-aware than their teammates: they tend to have the smalles•t gap between their own ratings of their abilities and those by others.7 University of New Hampshire psychologist Vanessa Druskat, who did this study, says, "Informal leaders often emerge in a temporary way, and switch in and out. For our research we ask, 'Who would you say is the infor mal leader most of the time?'"
If that informal leader has strengths in empathy in balance with other abilities, the research shows, the team's performance tends to be higher. "If the leader has low empathy," Druskat told me, "and a high level of achievement drive, the leader's goal-orientation drags down the team performance. But, importantly, if the leader has high levels of empathy and low levels of self-control, performance is
lso reduced-too much empathy gets in the way of calling people on their misbehaving."
The challenge for leaders goes beyond having strengths in all three kinds of focus. The key is finding qalance, and using the right one at the right time. The well-focused leader balances the data streams each offers, weaving these strands into seamless action. Putting to gether data on attention with that on emotional intelligence and per formance, this triple focus emerges as a hidden driver of excellence.
FINDING THE RIGHT BALANCE
Take any working group and ask the members, "Who is the leader?" and they'll be likely to name whoever has the fitting job title.
Now ask them, "Who is the most influential person in your group?" The answer to that identifies the informal leader, and tells you how that group actually operates.
These informal leaders are more self-aware than their teammates: they tend to have the smalles•t gap between their own ratings of their abilities and those by others.7 University of New Hampshire psychologist Vanessa Druskat, who did this study, says, "Informal leaders often emerge in a temporary way, and switch in and out. For our research we ask, 'Who would you say is the infor mal leader most of the time?'"
If that informal leader has strengths in empathy in balance with other abilities, the research shows, the team's performance tends to be higher. "If the leader has low empathy," Druskat told me, "and a high level of achievement drive, the leader's goal-orientation drags down the team performance. But, importantly, if the leader has high levels of empathy and low levels of self-control, performance is
lso reduced-too much empathy gets in the way of calling people on their misbehaving."
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