Two Types of Learning
To explore this concept, we will begin with
the word “learning.” There are two types
of learning—informative and transformative
(Kegan, 2000). Simplistically speaking,
informative learning allows people
to learn more about the things that fit
their mental models, while transformative
learning is the process of changing mental
models.
To be consistent, we will use the
term mental model across the article to
describe a set of beliefs that generates
people’s assumptions and values and
informs their motivations. The terms
mental model and belief system will be
used interchangeably.