Implements the patient and family educational plan about schizophrenia
Discusses and sets mutually achievable goals with the patient and family for learning about schizophrenia
Anticipates a planned approach to teaching/learning but remains flexible and changes the plan based on the patient and family’s ongoing needs and desires
Adjusts teaching sessions to the appropriate phase of the patient’s illness
Is consistent with approach and expectations
Utilizes teaching/learning strategies that aim to promote socialization and improve coping
Creates a learning environment that has limited distractions
Reorients patient to reality as needed
Uses short, simple sentences; keeps explanations brief
Uses a supportive, empathetic approach that provides information and focuses on feelings
Provides honest, consistent feedback in a non-threatening manner
Is sensitive to the patient’s need for personal space; uses touch judiciously
Recognizes that direct, face-to-face encounters are fundamental to effective psychoeducation
Provides opportunities to practice self-management skills (e.g., medication self-administration, symptom recognition and management)
Consults with a social worker to locate community resources that can be used to augment patient and family education about schizophrenia