User Control
CDS systems differ in how much control the user has over the decision to use CDS. These
decisions involve not only whether the CDS is set up to be displayed on demand, so that users
have full control over whether they choose to access it, but also the circumstances under which
users can, after viewing the CDS information, choose whether to accept it. The two aspects of
control are related and they connect with how closely the CDS advice matches a clinician’s
intention. CDS may be designed to(1) remind clinicians of things they intend to do, but should
not have to remember; (2) provideinformation when clinicians are unsure what to do; (3) correct
errors clinicians have made; or (4) recommend thatthe clinicians change their plans. Conceived
of in this way, it should be obvious that the users’reactions to CDS may differ with these diverse
intents.
User Control
CDS systems differ in how much control the user has over the decision to use CDS. These
decisions involve not only whether the CDS is set up to be displayed on demand, so that users
have full control over whether they choose to access it, but also the circumstances under which
users can, after viewing the CDS information, choose whether to accept it. The two aspects of
control are related and they connect with how closely the CDS advice matches a clinician’s
intention. CDS may be designed to(1) remind clinicians of things they intend to do, but should
not have to remember; (2) provideinformation when clinicians are unsure what to do; (3) correct
errors clinicians have made; or (4) recommend thatthe clinicians change their plans. Conceived
of in this way, it should be obvious that the users’reactions to CDS may differ with these diverse
intents.
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