OK, let's make a start. Welcome to the meeting, everyone, and thank you all for coming today. First, let me just say that Jane sends her lucky; she's at a conference this week. Anyway, as you know, today we want to look at last year's sales figures and to discuss our marketing strategy for this year. We should be finished by around 11 o'clock, I think. Good. Anna, could you do the minutes today, please?