Dear Sompol
As a valued partner you will no doubt be aware of Seopa’s commitment to providing you with excellent customer service. As part of this commitment we are currently in the process of restructuring our Affiliate Partnership department in order to continue to provide you with the best possible service.
Piers Murray and Neil Gilliland have left the company having served us well over the past number of years. Gordon Ross and Alison Lester remain core to our team and their focus will shift more toward new business development.
Over the next 4 weeks we will be transitioning your account to your new Dedicated Account Manager – Ciara Reilly. Ciara has recently joined the team and has previous experience across customer services. She will be taking up her new role on 1st September.
During the transitional period I will be available to deal with all account queries or issues you may have. My contact details are below and I look forward to dealing with you during this time.
Thank you for your continued support as we continue on our journey. I am confident the transition will be a smooth one.
Yours Sincerely,
Pauric O’Brien