pointed out that conflict was negatively related to business performance and staff satisfaction. If there are too many conflicts,
it is bound to affect staff motivation and relationships,
which in turn will affect their job
satisfaction (De Dreu and Van Vianen,
pointed out that knowledge about the levels of conflict could stimulate
constructive debate,
which might enhance employee knowledge and competence.
This
will not only improves an individual’s loyalty and job-satisfaction,
but also creates
improved individual and corporate performance.