We got information from APL Logistics that Kellogg have been changed agent from NYK to CMA.
The new condition of CMA as following:-
Schedule departure: Friday
Pick Up Container : at Bangna KM.12
Return Container : at PAT Bangkok Terminal
Cut Off : Wed 23.59
We have checked free time as per e-mail below from CMA they informed us only 4 days free time for Reefer container.
1. Since the beginning, NYK they agreed for 7 days free time (count from container returned date to departure date) in port (include SAT/SUN - business closed day), but now CMA only allowed to have 4 days free time.
2. So according to this condition of CMA , we can load on Tue and Wed , Max load only 1 container per day. (No more on Mon). So, we have impact our warehouse do not have enough space to store products.
However, it would be a very great help to us, if you could force CMA grant us 3 additional free time in the port as same as NYK. (Totally 7 days free time)
If CMA can grant us 7 days free time, we are flexible for load products on Mon, Tue, Wed and without demurrage charge occur. This will help us to solve not only warehouse space problems, inventory level , loading problems at Glico Factory.
Please help us by urgently contact CMA for this problem. And it would be very much appreciated, if you could feed back us.
Thank you very much for your kind understanding of our situation.