As per the e-mail my bank send to me which is also similar to yours, you will have to send the item upfront via ems at your post officeto the receiver and you will be given the information requested at the post office. which you will e-mail to my via email by replying to the confirmation mail sent from them and you will receive the whole money in your account without any delay after they have verified that you have sent the item to the receiver, kindly read the mail sent to you very well. You can also respond to the confirmation email you receive from my bank the payment