Traceability
Does your company have a traceability procedure ?
Use production code and material lot number
Are you able to do tracking and tracing of products and packaging materials?
(forward and backward) within 4 hours in case of crisis)
Do you have a registration of which products from which batch are being delivered ?
Is a delivery always from a single unique batch?
When different batches are combined in a delivery, is it possible that two or more
different batch are combined on/in one single carrier ?
How is your lot-code defined? Please explain or intepret.
Does your company have a complaint procedure ?
Does the company have a recall procedure?