I take a boat across the sea to find a hotel to recommend a company to souvenirs. When I went to the hotel to call for make sure time of appointment and tell them I'm arriving property, but reservation owner leave out hotel because they have urgent meeting. And then i tried to contact them many time but they skip to talk. with my always. the last time I said with them that we have customer want to booking with your hotel "please gave bank account detail for me now" They said OK let go. after already lived the hotel to get customers away.