The Internship Department: Food and Beverages
My internship department is Food and Beverages. During two months at the hotel, I worked at Food and Beverages department to learn to take an order and to serve food from Bamboo Beach Hotel & Spa. Food and Beverage Department provides food and drink service in the hotel.
Staff works hard during breakfast time. Staff must keep the dish, add water, tea, coffee and wipe the table. When the guests come to the restaurant, they sign their name on the book. Staff greets the guests. Staff is friendly and has a service mind. The guests really enjoy breakfast. At 10:30 A.M., staff takes away breakfast and cleans the restaurant.
At lunch time, took orders and served food and beverage. I brought menu to the guests. I asked the guest. I served them food and beverages to the guests. The hotel gives ten percent discount for food. The hotel has room service for guest. Sometime the guests check in, I will take welcome drink and served the guests.
Bamboo Beach restaurant offers a variety of food; we offer European, American and Asian food. We are happy to serve the guest at the restaurant and outside swimming pool. Staff at the Bamboo Beach Hotel is good service and friendly with the guest. Food and Beverage department is very important for the hotel.
Food and Beverage department is a department that serves food and beverages. This department has an opportunity to connect directly with the customer and staff must have skills to communicate with customers. Food and Beverage is a very important department in the hotel industry, and English skill is very important for my internship. I realized that I had better knowledge in hotel and customer service. This is my first working experience in the hotel industry. I will use this experience in my future.