Besides these health related applications, smartphone’s
hardware and graphic capability has been leveraged to control
electrical devices such as television, microware, motion
detector and video cameras in home automation and security
application[16]. Moreover, machine vision is integrated into
smartphone to recognize traffic signage in road safety[17],
Disaster Alert System is yet another smartphone application
that can provide effective counter measures in disaster
situations [18]. Notice that hardware and graphic processing
demand required by such application is readily available in
smartphone.
Motivated by the usage of smart phone technology in
healthcare and other applications, this paper presents a
development of smart phone technology in a business
application, namely food ordering system to be used in
restaurants. To demonstrate the functionalities of the proposed
system, we have chosen a restaurant near to our campus,
namely City Corner Restaurant as our case study. Here we
present some routine tasks of food ordering system at City
Corner. Waiters of City Corner Restaurant take note on
customer orders using pen and papers. Such conventional
systems are prone to human errors. Orders can easily be
misplaced or wrongly noted especially during busy dining
hours. Receipts are also produced in written forms.
Consequently, such records are more difficult to be kept and
cause hassle whenever they need to be retrieved for future
reference. Thus, the objectives of our proposed system are:
• To automate food ordering system at City Corner
Restaurant that can eliminate or at least minimize the
current problems in conventional system.
• To utilize wireless communication and smart phone
technology in implementing the automated system.
• To facilitate more intuitive interfaces and
customization for the restaurant owner to update the
menu content on the customer devices.
• To enable real-time feedback between the restaurant
owner and customers on the order status.
In the next section, we will present the description of the
proposed system, CWOS-RTF.