Below is our minutes for the Prepaid card system monitoring meeting
File monitoring - We have the alert when the file cannot be downloaded but it is not in monitoring loop yet.
[To do] We are going to add this in monitoring loop (main contact is P'Lek)
[To do] Development team provide the communicate template with Tutuka to TSM team to communicate failed download issue with Tutuka.
[To do] Development team provide the document how to handle the file downloading failed case
File Processing failed
[To do] Development team will move the file to "fail folder" if the file failed to process for 3 times (the time is configurable)
[To do] Development team will create the file containing failed record in the "fail folder"
Queue Processing failed
[To do] Development team will move the failed job to database if it failed over 10 times (the time is configurable)
[To do] Development team will provide the tool to retry the failed job manually
[To do] Development team will provide email alert when there is the job waiting for handling. The alert will be process periodically, the period of time is configurable.
[To do] Development team will make the change to have parent and child transaction table
If you have any questions please feel free letting me know