Definitions and concepts
•Logisticsis the function responsible for the flow of materials from suppliers into an organisation, through operations within the organisation, and then out to customers. (Walters, 2003)
•Logistics is the process of planning, implementing, and controlling procedures for the efficient and effective transportation and storage of goods including services, and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements. (Council of Supply Chain Management Professionals , CSCMP)