user effectiveness and efficiency. To reach these goals, managers and developers
need to be knowledgeable about the interplay among users, tasks, task contexts,
information technology (IT), and the environments in which systems are used,”
(Carey et al., 2004, p. 358).
How do we ensure that our systems are user centered, so that they appropriately
include users’ needs as well as organizational needs? One way is to understand
HCI concepts, another is to consider interfaces in the light of HCI issues, and
another is to apply standard design concepts to computers in new ways because of
an HCI approach.
user effectiveness and efficiency. To reach these goals, managers and developersneed to be knowledgeable about the interplay among users, tasks, task contexts,information technology (IT), and the environments in which systems are used,”(Carey et al., 2004, p. 358).How do we ensure that our systems are user centered, so that they appropriatelyinclude users’ needs as well as organizational needs? One way is to understandHCI concepts, another is to consider interfaces in the light of HCI issues, andanother is to apply standard design concepts to computers in new ways because ofan HCI approach.
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