Case 30 AT&T RESOURCE LINK (A)
“ We’re doing a lot of good for the company and for its people. The challenge now is to fulfill our mission without losing money. ” It was December of 1993 and Jim Meadows, one of AT&T’s human resources vice presidents, paced excitedly around his office as he discussed the founding of his organization and its current problems. His energy level was contagious; clearly Meadows was proud of his efforts and the results of Resource Link, an on-payroll temporary employment agency with in AT&T