In one of the
more recent and comprehensive studies on trust antecedents, Dyer
and Chu (2000) tested a model of buyer–supplier trust focusing
specifically on the automotive industry across the US and Japan, as
well as South Korea. Defining trust in a similar way to goodwill
trust (Sako, 1992), the authors argued that the length of the
relationship, the extent of face-to-face communication between
the parties, continuous repeated exchange, assistance provided by
the buyer, and the buyer’s ownership of supplier stock would
positively predict the supplier’s trust in the buyer. Using data from
135 US, 101 Japanese and 217 Korean automotive suppliers, the authors found different results across countries,
suggesting that the context plays an important role
in influencing inter-firm trust.
In one of themore recent and comprehensive studies on trust antecedents, Dyerand Chu (2000) tested a model of buyer–supplier trust focusingspecifically on the automotive industry across the US and Japan, aswell as South Korea. Defining trust in a similar way to goodwilltrust (Sako, 1992), the authors argued that the length of therelationship, the extent of face-to-face communication betweenthe parties, continuous repeated exchange, assistance provided bythe buyer, and the buyer’s ownership of supplier stock wouldpositively predict the supplier’s trust in the buyer. Using data from135 US, 101 Japanese and 217 Korean automotive suppliers, the authors found different results across countries,suggesting that the context plays an important rolein influencing inter-firm trust.
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