Nunes (2008) highlights the Maturity Theory of Argyris, presented in Personality and Organization, which is one of many theories that attempt to explain nature and human behavior. According to this theory, the development of a person takes place over a continuous range of an immature state to a state of maturity. A mature person is characterized by being active, independent, self confident and controlled. On the other end, an immature person is passive, dependent, lacks confidence and feels the need to control others.
In his studies of process maturity, Smith (2008) gives the basic concept, under the term maturity, the aspect that mature organizations do things in a systematic and that the immature reach their results thanks to the heroic efforts of individuals using approaches that they create more or less spontaneously. Mature organizations achieve their quality objectives, timelines and costs consistently and efficiently. Immature organizations create goals, but too often lose their targets by wide margins of error. The term maturity is introduced in various segments of knowledge, such as project management, Quality management and computerized systems development. Crosby (1979) structured a model, designated by Quality Management Maturity Grid, based on five levels of maturity for the incremental adoption of quality concepts in an organization. The proposed model considers the following maturity levels
Nunes (2008) highlights the Maturity Theory of Argyris, presented in Personality and Organization, which is one of many theories that attempt to explain nature and human behavior. According to this theory, the development of a person takes place over a continuous range of an immature state to a state of maturity. A mature person is characterized by being active, independent, self confident and controlled. On the other end, an immature person is passive, dependent, lacks confidence and feels the need to control others.
In his studies of process maturity, Smith (2008) gives the basic concept, under the term maturity, the aspect that mature organizations do things in a systematic and that the immature reach their results thanks to the heroic efforts of individuals using approaches that they create more or less spontaneously. Mature organizations achieve their quality objectives, timelines and costs consistently and efficiently. Immature organizations create goals, but too often lose their targets by wide margins of error. The term maturity is introduced in various segments of knowledge, such as project management, Quality management and computerized systems development. Crosby (1979) structured a model, designated by Quality Management Maturity Grid, based on five levels of maturity for the incremental adoption of quality concepts in an organization. The proposed model considers the following maturity levels
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