- Following the nurse report, Housekeeping were asked to check for biting insects in room 712.
- A guest had bitten on a stone while eating the reataurant has seen the dentist and we would pay her bill of Baht 450.
- Sheraton hotel were full thanks to Novartis in house. Khun Victor asked if we had noted for Novartis,who had previously stayed with us.
- The pick – up for 23rd June was still very slow at 14% occupancy and we should consider adjusting our rate to pick up what we could.
- Khun Andrias had inspected several of our competitors the previous day and updated especially on the software. Particularly impressive was maintenance of facilities and grooming of staff. They also made the best of what they had, at little extra cost. Hilton hotel would soon be closing the hotel for full renovation.
Intercontinental Hotel would also be closing rooms to improve their clubhouse. Khun Andrias would like to take key staff from Housekeeping, Engineering and Landscaping to see how far ahead our rivals were in many areas. We should be ready to take their share of business whilst they were closed.
- Corporate office had mailed all hotels owned by the group asking them to improve performance in mana segments. Khun Yosthaneth would provide Khun Victor with figures for segment concerned up until the end of May.
- A meeting for presentation of our plans had been called in Bangkok for july 7th discuss performance and action plan to meet targets. Khun Raol