Retention of staff is a stated goal of HRM in many organizations due to the practice referred
to as the ‘‘hijacking’’ (poaching) of highly skilled staff. This mostly occurs in respect to
employees who are university graduates, although there is the case of P.T. Zebra Taxi in
Surabaya, which had 90 out of 220 drivers hijacked at one time (Lecraw & IPMI, 1991). It is
noteworthy that the reason that a further 55 were not hijacked was because they were on
secondment to P.T. Zebra Taxi from the marines. Some HR managers are very frustrated by the
‘‘hijacking’’ activity because it seems that even if jobs are enriched, compensation seemingly
generous, and succession plans clearly in place, nothing will prevent it.