• Bachelor’s Degree in Computer Science, Information Technology or a related field
• 0- 4 years of experience is required
• Should have knowledge of monitoring of computer hardware and software
• Call Handling and Reporting
• Systems Monitoring and Reporting
• Backup Monitoring and Reporting
• Network Monitoring and Reporting
• Infra Monitoring and Reporting
• Take care of after sales support
• Must be able to work in 24/7 shifts environment and as a team