• Prepare documentation to support sales and clerical activities of departments such as:-
- Answering phone call and promptly respond to all inquiries phone calls using appropriate
etiquette or take messages.
- Greet – take care visitors efficiently.
- Assist with typing of the Banquet and Sales correspondence proposals - confirming banquet
arrangements, answering mail to the guests, memos etc in contact timely with them.
- Finalized banquet events orders on customers upcoming banquet events.
- Contact with the website for promote on the banquet sales.
• Created weekly - monthly report and updating sales Report with revenue projection by using Excel functions for calculations then created PowerPoint for present the report.
• Attend meeting with department heads in plans managed the annual budget, monthly report and statement summarizing information, administration managing other tasks to as assigned and maintain departmental reports and procedures.
• Compose, publish Banquet Function Plan to all department heads and personnel who are involved in servicing banquets function.
• Assisted in manage, planning event, attend periodic sales meetings with regular follow up, physical setting up of the venue as prepare all Banquet events function.
• Coordinate with Banquet operations and all related hotel departments and host of the function on a timely basis to ensure complete customer satisfaction.