reviewA literature review was conducted in order to determinethe factors deemed to be critical to achieving successfultransformation. The review methodology was based on asystematic approach (Tranfield et al., 2003) which beginsby establishing the focus and objectives and scope of thereview, selecting a review protocol, and identifying keywords.The focus of the review was agreed to be an exam-ination of the literature that considered critical successfactors in organisational transformation. The objective wasto identify the most commonly cited critical success fac-tors in transformation. The review focused on publishedpeer reviewed journal articles. To this end the researchersused the following online databases: ABI Proquest, Web ofScience, Emerald and Ingenta. Keywords were agreed forthe search (these included alternative terms to be searchedsuch as “change” or “transformation”; “success factors” or“enablers”). Using the agreed search terms the researchteam found over 800 potential articles published post-1980. This list was then narrowed to just under 200 articlesusing agreed exclusion criteria – for example taking outduplicates and papers that were too narrow in focus.The team followed a methodology similar to that usedby Leseure et al. (2004) that involved each member of theteam ranking the papers based on the title and abstract.From the list of 200 relevant articles the researchers gradedthe articles and narrowed the list of papers to be reviewed