Sorry for any confusion here, Barbiee. Happy to help.
I am so sorry for our delay in getting back to you - but I hope that I'll be able to help you now quickly and efficiently.
We do not like to see riders upset and troubled. We always strive to create a positive rider experience.
I understand your situation here. The difference in this fare ฿100.00 has been credited to your Uber account. This can be used for future rides.
Drivers who partner with Uber agree to maintain a high standard of professional service. We believe that this includes respect and politeness toward riders.
Please keep letting us know about your trip experience. This helps us in advising our Drivers about how to treat with the rider. You are a valuable rider for Uber and your satisfaction is our main concern.
I hope that your future experiences will be much more consistent and reliable moving forward.
We appreciate your patience while we resolved this issue. Please let us know if you have questions.