In a general manner, the company and the customer are agreed to said that e-mail and automatic registered system used by Consumer Department bind parties, especially concerning the nature and the time and date of the order.
The Company keeps all elements relatives to the order and keeps them available to the client on a genuine request send to: store@perrotin.com or TURENNE EDITIONS– Service relation clientele (Consumer Department), rue de Turenne 75003 Paris.
However, the customer is advised to keep a copy (electronic or printed) of the information concerning his/her online order.