Because there was no central repository for company information, it was also difficult to tell whether or not a particular report was accurate. There were no standard company-wide sales and inventory reports. The company lacked a unified database that all of the company's employees could access. Employees kept their own analyses of sales. and inventory in their own departments and on their own machines. Sometimes they lost their reports because they did not remember the names of their data files. Recognizing the problems, Dick's attempted to roll out new tools intended to update the company's data storage and information retrieval processes. But employees resisted the change, preferring the methods they were used to over new tools from Cognos, a maker of business intelligence software.