1. Choose Tools - Mail Merge Wizard.
You see the Mail Merge Wizard dialog. The following is an example of one of many possible ways to navigate the wizard's pages:
2. Select Start from a template, and click the Browse button.
You see the New dialog.
3. Select Business Correspondence in the left list, and then Modern letter in the right list. Click OK to close the Templates dialog, and click Next in the wizard.
4. Select Letter and click Next.
5. On the next step of the wizard, click the Select Address List button to check that you are using the correct address list. Select an address block type, match the data fields if necessary, and click Next.
6. Next follows the Create a salutation step. Deselect the Insert personalized salutation box. Under General salutation, select the salutation that you want on top of all letters.
7. Click Next and finally Finish to create the mail merge.