Work organisations consist of different types of people working together in the same environment, thus a certain level of understanding needs to be maintained in order to deal with different people. This will help improve the management of people in a workplace, and allow employees to communicate with each other and carry out jobs efficiently. Thus organisations need to consider carefully when selecting workers during recruitment, as personalities and attitudes of individuals effect the working environment. Various types of procedures are used when selecting employees, interviews have previously been a common way of recruiting staff. This can be supported by Robertson et al who found that in UK 80% of companies used interviews (Arnold et al, 1998 p169). However recently psychometric testing has increased in popularity and has been recognised as an efficient tool for all round assessment. The