As stated in the formal acknowledgment, the Insured is required to provide an updated statement of account to process the indemnity. It should be submitted 4 weeks before the expiry of waiting period. Please request the Insured to provide it shortly.
Further, please check with your record to confirm with us that the amount of premium paid for the respective insurance period and whether the Insured has any particular outstanding fees or charges.
Based on the our record, we calculate the amount of indemnity as follows:-