In 1980, men around the world were introduced to a new concept in skincare: an alcohol-free aftershave balm from NIVEA that did not irritate skin. Proving to be popular with consumers, NIVEA FOR MEN included a full range of skincare products by 1993.
By 2008, more and more men were investing in skincare and grooming products, prompting the NIVEA FOR MEN brand to decide to claim more market share in the growing category. To do this, NIVEA deployed a sophisticated marketing planning process to relaunch and reorganize.
Here’s how one brand responded to changes in customer expectations, external influences and business goals — and you can, too.