Secretary management is considered as one of the subjects that highly prompts the students who wish to further extend their career interest in this field. In this course, main features are to provide fundamental fields for being a good secretary, starting from the simple features, such as taking care of the documents, scheduling the timings, to appointing the meetings etc. Most importantly, the weight is usually weighted upon the documentaries section. Moreover, the importance of learning is to be able to handle with the office situations, for instance, the students are required to know the simplistic views of every details. Firstly, the knowledge of offices’ implementations is required to allow a well-acquaintance of each utility. Secondly, learning both the active and the passive role as both the sender and the receiver, in terms of; faxing and emailing. Also, I was introduced to how to write a concise and precise memo. However, to fully accomplish the task, field experiments are also provided to extend a practical knowledge in this field.
Observing from my own experiences who had attended the course, I must confess that at first, I was anxious and nervous of what I might encounter. However, through the course, I have actually gained many experiences though most of the time was spent in typing and documentary set up. Later, I was introduced to the function of making and learning to set up the schedules , appointments and meetings via making calls, emailing and faxing. However, this may seem simple but I have learnt that to be a good secretary a gentle process and difference is required. Each circumstance requires different tactics and different formats in approaching the clients. However, all of them need an elaborate consideration to provide a clear and an informative message to each of them. Also, the additional of field experiences, in which enable the student to have a real pragmatist experiences also serving as a tool to broaden and to widen my perspectives of how it is to be like a real secretary. I had a chance to encounter a real situation which could be an unexpected situation. For example, sometimes I have to be prepared to handle the moods and the displease circumspect of the clients. Subsequently, I must also be prepared to have a very interactive personality who can talk, can negotiate and can explain the unexpected circumstances to bring out the best and the most justification for both the suppliers and the clients.
To be honest, I wholeheartedly believe that this course has provided me something extraordinary than just academic fields. But it has also provided me the general skills which are both considered a very essential tool in becoming a skillful secretary. Also, I was very satisfied with the teaching process which was really fun and I felt very comforted from my first stage of joining. Moreover, I honestly hope to extend my collaborated skills I have obtained and further develop it into a practical use. However, if there is any further related course, I will without any hesitations to join.