Different potential benefits resulted through application of LM were evaluated by the executives on percentage basis. For each potential benefit, average value was calculated by summing up evaluations of all respondents. Then, they are ranked based on their numerical value (Fig. 2).
Information regarding various approaches (strategies) to begin LM in an organisation was obtained from respondents by requesting them to specify the approaches that may ease implementation of LM in an organisation. For each survey item, percentage of responses was calculated. It has been observed that experts have recommended more than