Dear Ploypailin,
Thank you for partnering with PayPal to combat fraudulent emails. We
take reports of suspicious email very seriously. Your submission helps
us identify potentially malicious activity and take the appropriate
action needed to protect our customers.
Did you know that approximately 90% of all email sent worldwide falls
into the spoof, phishing, spam, and general junk category? By
submitting reports of suspicious email to us you are helping to address
this problem.
To help you identify suspicious email, below are a few things that
PayPal will never do in an email communication:
1. Send an email to: "Undisclosed Recipients" or more than one email
address
2. Ask you to download a form or file to resolve an issue
3. Ask to verify an account using personal information such as name,
date of birth, driver license, or address
4. Ask to verify an account using bank account information such as bank
name, routing number, or PIN number
5. Ask to verify an account using credit card information such as credit
card number or type, expiration date, ATM PIN number, or CVV2 security
code
6. Ask you for your security question answers without displaying each
security question you created
7. Ask you to ship an item, pay a shipping fee, send a Western Union
Money Transfer, or provide a tracking number before the payment
received is available in your transaction history
Any time you receive an email about activity to your PayPal account, the
safest way to confirm the validity is to login directly to the PayPal
website and review the relevant section. If you see suspicious activity,
you would do the following:
1. Open a new browser and type in "www.paypal.com"
2. Log in to your PayPal account.
3. Click "Activity" near the top of the page.
4. Click on the suspicious transaction to expand the details.
5. Click "Report this as unauthorized"
6. Complete the report process on the next screen.
If you have any other questions about PayPal security, please visit the
PayPal Security Center.
Thanks again for your help.
PayPal Security
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Please do not reply to this email. If you need to follow up, please
follow the steps above to access your account and utilize the Contact Us
resources from our site.
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