A common point of frustration for the majority of our participants involved the numerous video formats that exist and the difficulty of transferring video to and from their mobile devices. The technical terms of industry standards such as bit-rate, frame-rate, and special resolution were a foreign language to many of our participants. Most of them just wanted to know how to convert their DVDs to a format playable on their mobile device. Since most DVDs are encoded in MPEG-2 and are encrypted, there is both a technical barrier to converting them to the supported formats of the many mobile devices and a legal barrier that prevents consumers from doing so.