Franchise Repair Shop A great number of jobs are
available at service shops that are run by large companies
such as Firestone, Goodyear, and Midas. These
shops do not normally service and repair all of the
systems of the automobile. However, their customers
do come in with a variety of service needs. Technicians
employed by these shops have the opportunity
to become very proficient in many areas of service
and repair.
Some independent shops may look like they are
part of a franchise but are actually independent.
Good examples of this type of shop are the NAPA
service centers (Figure 1–11). These centers are not
controlled by NAPA, nor are they franchises of NAPA.
They are called NAPA service centers because the
facility has met NAPA’s standards of quality and the
owner has agreed to use NAPA as the primary source
of parts and equipment.