Study Questions
1. Outline the importance of verbal communication to organization provide specific example from your own experience where verbal communication was importance to your work.
2. What are some examples of the use of written communication in organization?
3. Provide examples of the three levels of verbal communication.
4. why are killer statements useful examples of the relationship between verbal communication and perception?
5. how does language relate to discrimination?
6. Provide an example of the difference between denotative and connotative meaning
7. what are the key points of semantics? Provide higher education or work related examples.
8. Discuss, with your own examples,the various organizational uses of verbal communication.
9. Explain the different types of inconsistencies. Provide higher education of work related examples for each one.
10. How does humor help or hinder an organization