Important
If you have a technical problem with your ImmiAccount you can use this form to request help.
Read the FAQs, common error messages and other advice on the ImmiAccount page before submitting this form.
This form is not for enquiries about the status of your visa/citizenship application or immigration options. We will not respond to status or general enquiries made using this form. See the contact us page for information on how to make a general enquiry or an enquiry about an existing application.
We aim to respond to your enquiry within five to ten business days. Please do not send through repeat requests for assistance during this period.