Process and method of claims for benefits
1) Must register as jobseeker at the Employment Office.
2) Submit the unemployment registration form with an identification card and its copy, 1 inch photograph (taken for not more than 6 months).
3) Fill in the application form for unemployment benefits (SSO 2-01/7) with a letter or order from the employer terminating the employment and a copy of the first page of the bank savings account showing the insured person’ name and account number.
4) The Employment officers interview the insured person and verify qualification and working record.
5) The Employment officers select 3 jobs vacancy for insured person to consider.
6) If there is no suitable job, the Employment officers will offer job training for the insured person as needed. However, if the insured persons return to work in an enterprise or reject the job vacancy or neglect the job training offered and did not report to the Employment Office as required, the SSO will immediately cease the cash benefit payable.
7) The officer will record the unemployment status of the insured person in the central database.
8) The SSO officers bring the insured person data to adjudicate according to the qualifying condition.
9) If the qualification is completed, the SSO will transfer the cash benefits through the Insured person’s bank account once a month.
10) If the insured persons are not satisfied with the official order, they can submit appeals within 30 days from the date of receiving that order.
Foreign insured person