RVP's were also responsible for developing DMs. Their primary focus was improved management and interpersonal skills, such as time management, team building, succession planning, and delegation. To that end, RVP's typically spent a significant amount of time teaching their DMs how to see the business in a larger, companywide context and avoid tunnel vision. They might, for example, explain the importance of paying attention to costs even if DMs did not have total control over them in their district. RVPs pushed DMs to analyze whether a problem in their district was only a local issue, or whether it existed for the whole region. They taught their DMs to move away from a focus on anomalies, incidents, and particulars to a broader systemic perspective