Hi basicrich,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"We are sorry for the delay. Your item has been sent out on September 5 via China post flat mail without tracking number. You can have a look at the picture that we took before sending your item: http://parcel.buyincoins.com/imgs3/CF/E1/59/CFE15985745.JPG It usually takes about 35-50days to arrive as the distance is quite far and mail system varies with more complicated shipping procedures (such as customs, transit stations etc. Would you please wait a little longer patiently? That would be greatly appreciated. Please don't worry, if you haven't got it on deadline, please write back, we will do solve the problem properly for you. Hope you will receive it soon. Best regards Sharon "
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Center.