We really appreciate your efforts in providing the best services for your customers.
We understand that lot of expenses are involved in shipping the product from one country to another and giving a refund is not really an option. Also, since all the details are clearly mentioned on the detail page, the error lies on behalf of the buyer.
Therefore, in this regard, if you do not wish to refund for this order, please write back to the buyer stating the same. Please mention that, since the image and the product description, including the title are so clear, and also since the product has already been received by the buyer, it is not possible to provide a refund.