Thank you so much for your information.
Is it possible to change the service providing from UPS to be Schenker and DHL Express instead.
Right now, we still face the problems that we cannot clear the goods from the last shipment.
Only Schenker and DHL Express are the approved GI for Thailand Freight Forwarder and Customs Clearing.
Regarding to ABC practice, TH Shell cannot make any payments for UPS for the additional service fee.
We are in process to find the way and there is high possibility to return goods to your end ka.