The circuit is still down. Alarm Lan switch down please check for electric power and Lan switch equipment at the customer first. If the electric power at the customer site is normal and the circuit is still down. Please inform C-Care UIH for coordinating to the department who concerned to solve in the next step. Now, the last exchange is up normal.
From: CC_Support@uih.co.th
Sent: Tuesday, September 15, 2015 6:17 AM
To: Agulto, Roselyn B
Cc: APAC GO Centers Repair; CC_Support@uih.co.th
Subject: RE: 2015091305324 - DOWN - BAYER - Ckt ID: 570758
Dear Verizon
Cust cid 570758 VERION#BAYER_BUSINESS_SERVICE_G(570758)W1B40383_W1B40383
Ticket 150905272