Open it up ..and see what is wrong with the first slot of ram memory ...if the inserted module is not working ...than remove it ..(to check if it works just leave it by itself and try to start the computer ..) anyway ..if there isn't any module in the first slot ..than move one from the last slot ..I mean mount the modules in slots from number 1 to ...as many you have available ...After finish ...restart ..press delete button right the way to go to bios settings ...and in here ..look for optimal factory default settings ..and engage them by selecting with arrows..and enter..and confirm with enter (Y)
to save settings before exit ..press F 10 ..and enter ..
This will assure the ram configuration ...in the correct way ..
Please read careful ..and ask if you do not understand something ...and also ..please rate my answer..cause it helps with my rating and activity on the site..