Most studies on conflict-management strategies at the individual level have adopted the Dual
Concern Model, which was originally proposed by Blake and Mouton (1964) and later adopted with some modifications by several scholars, among them Pruitt and Rubin (1986), Rahim (1983) and Thomas (1976). The basic premise of this model is that the mode an individual employs in managing
conflicts derives from two underlying motives: concern for the self and concern for the other
party. The